Privacy Policy
We only process your personal data that is strictly necessary to provide our services to you.
Whenever your personal data is processed by contracted entities, Bebegui / Surprise Sphere Unipessoal Lda will require them to present the same level of privacy and security guarantees in terms of personal data protection.
Data we use and for what purpose:
Bebegui / Surprise Sphere Unipessoal Lda is committed to processing only the personal data strictly necessary for each process, namely:
Online - Within the scope of your online account, your personal data is used to enable you to purchase items remotely and access your purchase history.
For transactional reasons – Whenever you provide your tax identification number (taxpayer number) during your purchases, we need to register it and transmit it to the Tax Authority, as per applicable legal requirements;
For shipping your products – Whenever you make a purchase in our online store, we will use your personal data, namely: name, address, phone number, and email, to proceed with the shipment of the products purchased through our digital channels.
Marketing actions – We will need your contact details (email and/or phone number) to send you informational communications about news, campaigns, and offers, discounts, or benefits, generic or targeted. You may, at any time, revoke the authorization to receive this type of communication;
Repairs – We will need your identification data (name, email, phone number, and address) to ensure the repair of your equipment;
Retention period of our clients' personal data:
We only retain your personal data for the period strictly necessary to fulfill the purposes described above, within legal limits.
Once the defined retention period has ended, Bebegui / Surprise Sphere Unipessoal Lda is committed to deleting, destroying, or anonymizing your personal data. In general, Bebegui / Surprise Sphere Unipessoal Lda retains transaction data for a period of 10 years, which is the period defined by law.
Sharing your personal data:
In certain cases, we may disclose your personal data to entities that provide us with services, in the context of home deliveries, repairs, financial services, and marketing actions.
We will transmit your personal data to the Tax Authority, as legally required.
Bebegui / Surprise Sphere Unipessoal Lda does not share your personal data with other companies or brands for other commercial purposes under any circumstances.
Rights of personal data holders:
As a personal data holder, the client has the following data protection rights: right of access, right of rectification, right of erasure, right to restriction, right to data portability, right to object, and the right not to be subject to automated decisions.
In cases where you have given consent for a certain processing of your personal data, you may withdraw it at any time. To exercise any of these rights, simply send us a communication to info@bebegui.com
If necessary, the personal data holder may also contact the Data Protection Officer at: info@bebegui.com and file a complaint with the National Data Protection Commission (CNPD).
Cookies – what they are and why we ask for your consent:
Bebegui / Surprise Sphere Unipessoal Lda uses cookies on its websites that improve the performance and browsing experience of our users, increasing, on one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the websites recognize the user's device the next time you visit us, but it is also essential for their operation. All browsers allow the user to accept, refuse, or delete cookies through the selection of advanced settings.
Necessary session cookies: Necessary cookies are essential for the proper functioning of the website and as such cannot be disabled. These cookies help make a website useful by enabling basic functions like navigation and access to secure areas of the website. The website may not function properly without these cookies.
Preference cookies: These cookies allow the user’s preferences to be saved to optimize navigation on the website, so the user does not need to reconfigure and customize the usage on each visit. It allows memorizing information such as your preferred language or the region you are in.
Statistics cookies: Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies: Marketing cookies are used to target ads to visitors and aim to contribute to a better browsing experience tailored to the user's interests. The goal is to deliver content (including publishers and advertisers) that is relevant according to individual preferences.
Protection of your personal data:
Restricted access to your personal data;
Secure storage and transmission of personal data;
Protection of information systems through devices that prevent unauthorized access to your personal data;
Implementation of mechanisms that ensure the safeguarding of the integrity and quality of your personal data;
Continuous monitoring of information systems to prevent, detect, and prevent the misuse of your personal data;
Redundancy of storage, processing, and communication equipment for personal data to prevent loss of availability.
Updates to our privacy policy:
This Privacy Policy may be updated, and such updates will be disclosed here.
8/01/2024
