Conflict Resolution

In case of consumer disputes, the consumer may refer to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entity (under Law No. 144/2015, of September 8):

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Consumer Conflict Arbitration Center of the District of Coimbra
Address: Av. Fernão Magalhães, No. 240, 1st – 3000-172 COIMBRA
Phone: 239 821 690/289
Email: geral@centrodearbitragemdecoimbra.com
Website: www.centrodearbitragemdecoimbra.com

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More information at Consumer Portal www.consumidor.pt